We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.

Requirements

• Proven experience as a help desk technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• BSc/BA in IT, Computer Science or relevant field

Job Category: Web Developer

Job Type: Full Time

Job Location: Dhaka

We are looking for an experienced IT Director to oversee all IT (Information Technology) functions in our company. You will be in charge of a team of IT managers and manage the company’s technology operations and the implementation of new IT systems and policies.

An excellent IT director is very knowledgeable in IT and computer systems. They have a solid technical background while able to manage and motivate people. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives.

The goal is to ensure IT systems and people are effective and functioning within the limits of budget, time and specifications of the company.

Responsibilities

• Oversee all technology operations (e.g. network security) and evaluate them according to established goals
• Devise and establish IT policies and systems to support the implementation of strategies set by upper management
• Analyze the business requirements of all departments to determine their technology needs
• Purchase efficient and cost-effective technological equipment and software
• Inspect the use of technological equipment and software to ensure functionality and efficiency
• Identify the need for upgrades, configurations or new systems and report to upper management
• Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance
• Control budget and report on expenditure
• Assist in building relationships with vendors and creating cost-efficient contracts

Requirements

• Proven experience as IT director or similar role
• Experience in analysis, implementation and evaluation of IT systems and their specifications
• Sound understanding of computer systems (hardware/software), networks etc.
• Experience in controlling information technology budget
• Excellent organizational and leadership skills
• Outstanding communication abilities
• BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus

We are seeking to hire a dedicated Chief Development Officer to help us set direction and ensure the longevity of our organization. The Chief Development Officer will report to the Chief Executive Officer (CEO) and will work with the senior management team, governing board, and staff to define the organization’s vision and direction. You will be responsible for planning and implementing strategies to secure donors and contributions in support of the organization, provide oversight of the fund development program, monitor development activities, and address issues that may hamper growth and success.

The successful applicant should have proven experience as a fundraising and organizational development specialist, with several years of management experience in a non-profit organization or similar environment. You must be motivated, have the ability to solve complex problems, and have a passion for philanthropy.

Responsibilities:

• Work with the CEO, staff, and governing board to facilitate short and long-term strategic plans.
• Identify and address development issues that affect the well-being and efficacy of the organization.
• Foster a culture of philanthropy and ensure that fund development is executed in keeping with the organization’s values, vision, and mission.
• Participate with the CEO and senior management to plan the organization’s fund development course and programs.
• Manage the operations development function efficiently, and oversee development activities in coordination with staff.
• Establish a balanced mix of donor sources and fundraising programs to attract and retain donors and fundraising volunteers.
• Establish performance measures, monitor results, and evaluate the efficacy of the fund development program.
• Maintain accountability and ensure compliance with all regulations and laws, as well as the code of ethics for fundraising professionals.
• Help to recruit, train, and motivate fundraising volunteers.
• Keep abreast of developments in philanthropy and fund development.

Requirements:

• Bachelor’s Degree in Business Administration, or related field.
• Master’s Degree preferred.
• Further certification may be required.
• Minimum of 5 years professional experience in managing projects and teams.
• Proven track record of success in fundraising.
• Strong interpersonal, decision-making, and leadership skills.
• Excellent verbal and written communication skills.
• Analytical thinking and ability to analyze data.
• Proficient in Microsoft Office.
• Occasional travel required.