We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.

Requirements

• Proven experience as a help desk technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• BSc/BA in IT, Computer Science or relevant field

We are looking for a skilled Security Engineer to analyze software designs and implementations from a security perspective, and identify and resolve security issues. You will include the appropriate security analysis, defences and countermeasures at each phase of the software development lifecycle, to result in robust and reliable software.

Responsibilities

• Implement, test and operate advanced software security techniques in compliance with technical reference architecture
• Perform on-going security testing and code review to improve software security
• Troubleshoot and debug issues that arise
• Provide engineering designs for new software solutions to help mitigate security vulnerabilities
• Contribute to all levels of the architecture
• Maintain technical documentation
• Consult team members on secure coding practices
• Develop a familiarity with new tools and best practices

Requirements

• Proven work experience as a software security engineer
• Detailed technical knowledge of techniques, standards and state-of-the art capabilities for authentication and authorization, applied cryptography, security vulnerabilities and remediation
• Software development experience in one of the following core languages: Ruby on Rails, Java, Javascript and .NET
• Adequate knowledge of web related technologies (Web applications, Web Services and Service Oriented Architectures) and of network/web related protocols
• Interest in all aspects of security research and development
• BS degree in Computer Science or related field

Job brief

We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Ultimately, you will ensure that our products, applications and systems work correctly.

Responsibilities

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

• Proven experience as a QA tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr) and SQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• BSc/BA in Computer Science, Engineering or a related field

Job brief

We are looking for a DevOps Engineer to help us build functional systems that improve customer experience.

DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Ruby or Python, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately and securely.

Responsibilities

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Requirements

• Work experience as a DevOps Engineer or similar software engineering role
• Good knowledge of Ruby or Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Team spirit
• BSc in Computer Science, Engineering or relevant field

We are looking for an insightful, detail-oriented Analyst to work with our internal departments and management team as they collect and review data and use findings to optimize processes and develop stronger, more effective business strategies. The Analyst will use creativity and technical skills to locate data sources, mine, review, validate, protect, and store data, identify trends, patterns, and anomalies, and use findings to develop strategies to reduce costs, improve processes and practices, and increase efficiency, quality, security, and consistency. You will also create reports and presentations and summarize complex information.

To be a successful Analyst, you should be focused on translating complex numerical data into actionable strategies. You should be analytical, collaborative, communicative, and detail-oriented.

Analyst Responsibilities:

• Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information.
• Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs.
• Working with internal departments to collect data and develop and implement strategies.
• Identifying and validating new data sources.
• Creating reports and presentations to summarize findings and influence company decisions.
• Working with the management team to establish project objectives, budgets, and timelines, monitor progress, and evaluate performance.
• Implementing policies and procedures that keep company data and information secure as it is collected, analyzed, stored, and discarded.
• Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and security.

Analyst Requirements:

• Bachelor’s degree in Computer Science, Mathematics, or related field.
• More education, certifications, or other distinctions are a plus.
• Experience or specialization may be required.
• Proficiency with computers, especially MS Office and analytics software, mastery of certain programming languages may be required.
• Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies.
• Strong math, organization, critical thinking, and problem solving skills.
• Exceptional presentation, research, and verbal and written communication.
• Ability to summarize and explain complex information to other.

We are seeking a new Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Graphic Designer Responsibilities:

• Planning concepts by studying relevant information and materials.
• Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
• Preparing finished art by operating necessary equipment and software.
• Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
• Contributing to team efforts by accomplishing tasks as needed.
• Communicating with clients about layout and design.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
• Reviewing final layouts and suggesting improvements when necessary.

Graphic Designer Requirements:

• Bachelor’s degree in graphic design or related field.
• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.
• Able to give and receive constructive criticism.
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with computer-aided design.

We would like to hire a Bookkeeper to take care of all our company day to day financial tasks. You will be responsible for both accounts payable and receivable along with all payroll and bank account management and reconciliation tasks. To do well in this role you should have previous experience as a Bookkeeper and have used Xero or Quickbooks.

Bookkeeper Responsibilities:

• Record day to day financial transactions and complete the posting process.
• Reconcile sales taxes, payroll taxes, 401k, and bank accounts at the end of each month.
• Monitor financial transactions and reports.
• Process accounts receivable and payable.
• Process checks.
• Understand ledgers.
• Work with an accountant when necessary.
• Handle monthly payroll using accounting software.

Bookkeeper Requirements:

• Associate’s degree in accounting or business administration. Excellent knowledge of general accounting principles.
• High school diploma.
• Knowledge of bookkeeping software.
• At least two years bookkeeping experience, preferably within a business-services environment.
• Excellent communication skills, both verbal and written.
• Attention to detail and accuracy of work.
• Experience with accounting software such as Xero, Quickbooks, or MYOB.
• Able to prepare, review and understand a financial statement.

We are searching for a motivated Accounting Assistant who is an excellent multitasker with exceptional communication and time management skills. Accounting Assistants can expect to assist the Accounting department with data entry, processing, and recording transactions, updating the ledger, assisting with audits or fact-checking, and preparing budgets and reports. You should be thorough, accurate, and honest with good bookkeeping skills.

To be a successful Accounting Assistant, you should have an understanding of basic Accounting principles and proficiency with computers and software, such as MS Excel or Quickbooks. You should be trustworthy, efficient, and organized.

Accounting Assistant Responsibilities:

• Providing support to the Accounting Department.
• Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
• Handling communications with clients and vendors via phone, email, and in-person.
• Processing transactions, issuing checks, and updating ledgers, budgets, etc.
• Preparing financial reports.
• Assisting with audits, fact checks, and resolving discrepancies.

Accounting Assistant Requirements:

• Associate’s degree in related field with work experience.
• More education, experience, or additional certifications and licenses may be required.
• Proficiency with computers and bookkeeping software, strong typing skills.
• Exceptional time management and verbal and written communication skills.
• Familiarity with basic Accounting principles.
• Professional manner and strong ethical code.
• Ability to multitask and remain motivated and positive.
• Commitment to working efficiently and accurately.

We are seeking trustworthy candidates who work efficiently without sacrificing accuracy. Accountants can expect to work with large amounts of numerical data, handle multiple tasks with deadlines, and provide transparent and complete reports to management. You should have a firm grasp of accounting and financial practices and regulations and possess strong computer and verbal and written communication skills.

To ensure success, Accountants should be prompt, honest detail-oriented, professional, and analytical. Top candidates will have excellent presentation skills with the ability to successfully communicate complex quantitative data to decision makers.

Accountant Responsibilities:

• Complying with all company, local, state, and federal accounting and financial regulations.
• Compiling, analyzing, and reporting financial data.
• Creating periodic reports, such as balance sheets, profit & loss statements, etc.
• Presenting data to managers, investors, and other entities.
• Maintaining accurate financial records.
• Performing audits and resolving discrepancies.
• Computing taxes.
• Keeping informed about current legislation relating to finance and accounting.
• Assisting management in the decision-making process by preparing budgets and financial forecasts.

Accountant Requirements:

• Bachelor’s degree in Accounting or related field.
• More education or experience may be preferred.
• Special licenses or certification may be required.
• Strong analytical, communication, and computer skills.
• Understanding of mathematics and accounting and financial processes.
• Ethical behaviour.
• Attention to detail.